Orders

Scouts SA has been around for a long, long time and has built a reputation for quality products, quality advice and outstanding customer care. Even though you are on a computer rather than in our store, we want you to enjoy the same pleasure of purchase as our personal shoppers. Our Quality Guarantee and Satisfaction Guarantee mean that you can rest easy as you shop in the comfort of your own home.

If you want to ask questions or get more information about any of our products, send an email or pick up the phone – we are here to help!

The Scouts SA team will send you an email when your order has been dispatched and will also email you if there will be any delay in shipping your order. Please take care to supply your correct email address when placing your order.

If you wish to enquire about your order, please contact:

Phone: 1800726887

Email: hq@sa.scouts.com.au

DELIVERY

Under normal circumstances in stock items will be dispatched within 48-72 hours. Items not immediately available from stock will be ordered for you from the Australian warehouses and you will be advised of the expected date of dispatch. If for any reason we are unable to ship an item within 28 days, the team at Scouts SA will contact you to offer a refund or alternate product – all items are shipped REGULAR AUS POST